Have you ever felt victimized by people with no manners...or maybe have forgotten about them? I know I have been. Two in a row.
I was with a common friend Nel about two weeks ago. We were having our usual short brewed Americano at Starbucks. We were chitchatting and having some palaver that we'd normally do. Somewhere in the middle of our musings about finance and old dates and grade school memories, a friend of his came by--a badminton buddy. So they started their hi's and hello's and the palaver of their own, while I was there sitting and sipping my cup of coffee, staring at people passing by the coffee shop. All along I was thinking, Gee, I wonder if Nel remembers that I'm seated beside him and his friend...and will introduce me to him. Apparently, I got my answer to my musing...when the friend came, did their business, and left without being introduced to the warm-bodied homo sapiens seated not more than 3 inches from where they were. I was completely miffed. I mean, I know I was prolly being such a prissy John Robert Powers faculty member guy, but after thorough processing (yes, sorta-kinda like a Microsoft Visio-Tech flowchart format) of what transpired in that last five minutes, I realize that I was a victim of the lack of manners by a companion. I mean, if the roles were reversed, I would have--right off the bat--said, "Oh, by the way, so-and-so, this is [my friend ~ which means this modifier is utterly negligible]." (I won't even get started on the right means of introducing which to who--like if one's older, one's a lady, or if he's being introduced to a big group, etc.) Of course, there are certain recently-getting-common situations where we tend to forget the names of who they are--thus rendering us unable to introduce them without feeling embarrassed that we cannot remember their names (I do, however, use the technique, "Geesh, you know, it's one of those days when I can't seem to remember anything. What is your name again?", which usually works, and is really respectful)...but that still does not give us any reason not to introduce people within the vicinity, most especially if we intend to converse rather lengthily with them. Just freaking introduce your companion to the other person, and get it over and done with...and if that other person knows equally well his manners, he wouldn't even wait for you to introduce him, but will actually extend his right hand and introduce himself--thus saving you the trouble of struggling to remember his name. Certainly no excuses. Really.
Next violator: Gonzalo ("G"). I was having a photoshoot for Ayala Malls' 2008 calendar (that has got its own story later!) at the Serendra area in the Fort, so I made plans with G to meet up for perhaps dinner or coffee...as my shoot starts at 530pm and would finish approximately at 7ish. So it was pretty much settled two days prior to the shoot...with a caveat that we should "text-text" in case schedules get changed. That was totally fine with me. So, a few hours before the shoot, I get a text that G was "just going to pass by and say hello"...and later still that he was still at the Glorietta mall (oh, yeah, I have yet another story about that mall later), waiting for his friend. So I said, "It's OK. I'm just wrapping up with the shoot" and for him to take his time, as it was still early anyway. So when the shoot finishes, I asked him, "What na?" He replies saying he was going to a party (actually, "crashing" was his term), and that he was going to be with his friends at the Serendra. I was a teenie-weenie-bit bamboozled; where did the friends start to get in the picture? Talk about schedules and plans getting major fucked-up. So when it was already 845pm, when my co-models and the crew were all gone, I phoned G to tell him that I'm headed home myself because I was already alone and had nothing better to do. He said that he'll be right with me in 15 minutes and that I should just wait for him, if that's alright. So, fine. I stayed and waited by the fountain area (which, in my own opinion, is a very nice architectural structure at the center of Serendra) and listened to Neil Gaiman's Stardust audiobook in my iPod. about 20 minutes later, G arrives. True to his word, he says hello and after introducing me to his friends--there were three others--his bodily movement suggested he wanted to leave already. So when he asked me rather perfunctorily if I wanted to join the dinner, I just declined and said I couldn't because I won't feel comfortable crashing their private dinner plans...and then uncomfortable silence. After a cough, a shift, and another uncomfortable ruffling of my hair, we bid each other goodbye. I sat a while back on the somehow comfortable concrete benches at the fountain area, now only half-hearing Neil Gaiman chatter...and thought to myself, "What was wrong with that picture?" I just thought about it: wasn't it good manners to show reciprocity in terms of valuation of time? I mean, in that particular case, the least G could have done was sit with me for the amount of time that he made me wait...or at least half of it. Seriously, I felt really miffed yet again. Thank God that that ugly incident was superceded by a totally wonderful date at UCC Coffee Shop at 6750 with a very wonderful and well-mannered person. Bitch fit averted.
In Service Plus, the very first Key Principle is to "Maintain and Enhance Self-Esteem", i.e. to make the customer (or in my cases above, the other person) feel important. That, in my assessment, is the very essence of good manners in terms of being with other people--endeavoring that the other person does not lose face or feel unsubstantial. It is totally about putting yourself in their shoes and realizing what repercussions or reactions your maneuvers would elicit. And not thinking ahead that way, does not just make you a person with no manners but also a generally insensitive or plainly unkind individual.
Would somebody please start distributing Emily Post's good manners book soon?
Sunday, October 21, 2007
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